Description

Starling Bank is an award-winning, fully licensed and regulated bank built to give people a fairer, smarter and more human alternative to the banks of the past. Founded 10 years ago, it offers personal, business, joint, euro and dollar current accounts alongside a children’s card. Headquartered in London, it has offices in Cardiff, Manchester and Southampton.
With over 3,000 staff and over four million accounts, everyone at Starling gets the chance to own interesting things from day one. We’re told one of the best things about working here is the opportunity to achieve a lot in a short space of time.
We are looking for a Head of PR to organise and oversee PR activities and to ensure effective communication with stakeholders, media and the public. Please note; this is a 12-month fixed term contract.
Based in the London office, with some working from home, the Head of PR reports to the Director of Corporate Communications. The role is a senior position in the wider communications team, which is responsible for media relations, social media, public affairs, internal communications and customer relationship management.
Key Responsibilities:
Lead PR campaigns and strategies, as well as overseeing corporate, industry, sector and product-focused PR campaigns
Manage the PR budget
Oversight of corporate and consumer PR agencies
Crisis communications input when required; managing playbooks, planning and responding to issues
Pitching stories and interviews to senior journalists and responding to complex media enquiries
Be the final content approver for a wide range of written materials - press releases, photo-call notices, social media posts, media briefing notes, background documents, website copy and case studies.
Establish and maintain relationships with journalists and keep our contacts list up to date
Collaborate with our Director of Corporate Affairs and the wider marketing and growth leadership teams to ensure success
Line management of two direct reports
Requirements
Extensive corporate and consumer PR experience, either in-house or agency
Experience in financial services, fintech or banking
Organised, forward-thinking leader who likes to plan, but who can also think on their feet and move quickly when required
Excellent attention to detail and interpersonal skills
Well-read, with a good understanding of mainstream and financial media
Confidence in juggling multiple demands
Able to manage senior stakeholders and lead a team
Flair for creativity, strategic thinking and innovation
Commercially aware and business savvy
Experienced in building influential networks, internally and externally
Solid project management skills
Benefits
25 days holiday (plus take your public holiday allowance whenever works best for you)
An extra day’s holiday for your birthday
Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
16 hours paid volunteering time a year
Salary sacrifice, company enhanced pension scheme
Life insurance at 4x your salary & group income protection
Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
Generous family-friendly policies
Incentivised refer a friend scheme
Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
About Us
You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.
We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.